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This page elucidates the concept of offboarding at Mercor, delineates the anticipated procedures upon the conclusion of a project, and specifies the circumstances leading to removal from a project.

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1. Project Ended

What it means
  • Your contractual engagement has formally concluded.
  • Access to project tools, such as Slack and Airtable, will be revoked shortly thereafter.
What to do next
  • Please submit your final hours and deliverables prior to the established deadline.
  • Please anticipate your payout according to the standard schedule.
  • If you’re using Stripe for the first time, your payout may be subject to a mandatory seven-day hold.
  • Maintain your Mercor profile and keep it up to date — you will continue to be eligible for new listings and offers.
Project terminations occur due to various reasons, including completion, scope alterations, or budget constraints. They do not affect your standing unless associated with fraudulent activity or performance issues.

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2. Policy Violation

Any attempt to falsify work or misuse AI may result in the immediate termination of the contract and forfeiture of payments.
Examples (non‑exhaustive):
  • Submitting AI-generated responses as your own work,
  • Using AI to solve, explain, or evaluate tasks,
  • Sharing prompts, datasets, or client information externally.
Consequences:
  • Immediate removal from the project.
  • Non-payment for fraudulent submissions.
  • Permanent ban from the platform.

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3. Performance Offboarding

Signals:
  • Delayed submission of deadlines.
  • Substandard work or the necessity for multiple revisions, coupled with a deficiency in communication or responsiveness.
Remedy (if applicable):
  • Your Project Lead may initiate a trial sprint with specific expectations and timelines.
  • If improvements are not observed, the project team reserves the right to terminate your contract.
We highly encourage establishing feedback loops. If there is any uncertainty regarding your performance, please consult your Project Lead or seek clarification at an early stage.