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This page explains how to manage all communications from Mercor, including unsubscribing, pausing outreach, and customizing preferences. All options are on the Communications tab of your Profile after logging in.

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Where to Find It

1

Log in to your account

Go to work.mercor.com and log in.
2

Open your Profile

Select Profile in the left-hand menu.
3

Go to the Communications tab

Select the Communications tab. You’ll find all outreach-related options there. Changes save automatically.
Communications tab of the Profile, showing Looking for work with its pause options and the Email and Text message (SMS) channel toggles

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Quick Actions

Unsubscribe from All

Cease all outreach communications immediately.

Pause/Resume Outreach

Temporarily pause communication if you’re not looking for roles.

Choose Channels

Select preferred communication methods: Email and Text message (SMS).

Opportunity Preferences

Choose which types of opportunities Mercor contacts you about.

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Detailed Options

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General notifications

The General section of the Communications tab has two toggles besides Unsubscribe from all:
  • Job opportunities: notifications about new opportunities, interviews, and application invitations.
  • Work-related updates: updates about offers, work trials, contracts, and project status changes.
If you turn off Work-related updates, you can miss notices about your offers, contracts, and projects.

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1. Unsubscribe from All

This option deactivates all outreach activities across all channels. Use it if you are not presently seeking new opportunities.
  • How to use: turn on Unsubscribe from all in the General section at the bottom of the Communications tab, then select Unsubscribe in the Pause all communications? window.
    You may re-enable it at any time. Disabling all communication could also prevent you from receiving application or contract updates.
Unsubscribe from all toggle, turned off
Transactional messages, including login magic links, financial transactions on the platform, and other pertinent communications, will continue to be sent even if you have unsubscribed, as they constitute essential information relating to your account or contractual obligations.

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2. Looking for Work (Pause/Resume)

Suspend communications without modifying individual settings.
  • Toggle Looking for work:
    • On → when job searching
    • Off → when you want a break
  • When you turn it off, choose how long to pause: Until next week, For 1 month, For 2 months, or Until I turn it back on.
  • Ideal for travel, examinations, hectic periods, and similar circumstances.
Looking for work toggle turned off, with the pause options Until next week, For 1 month, For 2 months and Until I turn it back on

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3. Communication Channels

Regulate the platforms through which Mercor communicates with you.

Email

Receive updates and job offers via email.

SMS

Get updates directly to your phone.
  • Instructions for use: Activate or deactivate each channel accordingly.
Keep at least one channel active for essential updates.
Communication channels toggles for Email and Text message (SMS)

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4. Opportunity Types (Targeted Outreach)

This filters roles based on your preferences so you only receive relevant listings.
  • Turn each toggle on or off:
    • Full-time opportunities: contact me about full-time roles
    • Part-time opportunities: contact me about part-time roles
    • Referral opportunities: contact me about Mercor referral opportunities
  • Your minimum expected pay is set separately, on the Work preferences tab of your Profile.

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FAQs

Please verify which setting you adjusted, whether it pertains to unsubscribe options, channel, or opportunity type. Additionally, confirm that the channel responsible for sending the message has been deactivated.
Transactional messages, including login magic links, financial transactions on the platform, and other pertinent communications, will continue to be sent even if you have unsubscribed, as they constitute essential information relating to your account or contractual obligations.
Turn on Email and turn off Text message (SMS) under Communication Channels.
Review your Opportunity types toggles on the Communications tab of your Profile. Your minimum expected pay is set on the Work preferences tab.

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Need Help?

If your communication settings do not work as expected, email support@mercor.com with a screenshot of your preferences and the message you received. We will investigate and update your account as needed.